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In these cases, your incoming email will remain secure. Some email readers will allow you to ignore this warning. If you use this SSL option in conjunction with a domain name, your email reader may warn you that the domain names do not match. Please also note that our mail servers use an SSL certificate.

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The specifics of how to install a certificate will vary from program to program - please consult the help files of your program for details.

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Our SSL certificate vendor has changed to a new 'root' certificate, which is recognized by most, but not all, email programs. If your email program begins returning errors and indicates that the server certificate is not recognized, please download the root certificate below and install it in your email program. Please note that we replaced the secure certificate used to provide POPS, IMAPS, and SMTPS email services (sending and receiving email over SSL). These are the standard ports for these services, and you should not need to manually set them. For additional security, you would need to encrypt the email message itself. The port for POPS is 995, the port for the IMAPS is 993, and the ports for encrypted authenticated SMTPAUTH are 465 and 587. Once it reaches the mail server, it will be in plain text. POPS/IMAPS only secures the connection between your email reader and the mail server.

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Using encryption is an important way to prevent your password from being stolen. Pair Networks provides support for SSL/TLS and STARTTLS encryption for all IMAP, POP, and authenticated SMTP connections. sure the Server Name matches the server name you entered earlier.

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In the User Name field, type your username followed by its full domain name.

Under Outgoing Server (SMTP) choose your email from the list and click Edit.

Next to User Name, input your username followed by its full domain name.

Next to Server Name, input the email's server name.

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If these details are incorrect, click Manual Config, then click Advanced Config to change them.If these details are correct, skip to Step 11. The application will automatically scan for incoming and outgoing email servers and display them and your username below.

For more information see our IMAP or POP: Which One Should You Use? article

Add your name, email address, and password and click Continue.

Click Skip this and use my existing email.

Under Create a new account: click Email.

Go to Applications in Finder, and open up the Thunderbird application.

In the text field next to Username Incoming and Outgoing, enter your ACC username.

For more information about how to find your mail servers, see our article: How to Find Your Email’s Incoming and Outgoing Servers

Under the Server hostname, enter the incoming and outgoing servers.

On this pop-up, enter the following information:

Under the Accounts section, click Email.

In the left sidebar, click Local Folders.

If all the information is correct, your email address will be added to the Thunderbird email client. If it stays grayed out, double-check the information you just entered for errors. If it is, this will make the Done button clickable. If the Done button is grayed out, click the Re-test button to verify that the information above is correct. In the two fields next to Username, enter your ACC username.In the field next to SSL, select SSL/TLS.In the fields next to Server, enter the incoming and outgoing servers.For more information about the difference between IMAP or POP, see our IMAP vs POP article. Note that this is not the password for your hosting account. The email address you want to add to the email client The name that will display on the email address On this pop-up, enter the following information, then click Continue: In the left sidebar, click Local FoldersIf you have not yet set up Thunderbird with any email account, then there will be no sidebar.Go to Applications in Finder and open the Thunderbird application.